Guild Sales Policy Terms and conditions For T&C’s relating specifically to Conference and Seminar Bookings please see point 20. These terms and conditions are the contract between you and Guild of One-Name Studies (“us”, “we”, etc). By visiting or using , you agree to be bound by them. They are based on a set written by Net Lawman and released under licence. They protect your rights as well as ours. We are Guild of One-Name Studies CIO, a charity registered in England and Wales, number 1197944. Our address is 3 Windsor Gardens, Herne Bay, Kent CT6 8FE. You are: Anyone who uses https://one-name.org/. Please read this agreement carefully and save it. If you do not agree with it, you should leave https://one-name.org/ immediately. The terms and conditions: 1. Definitions In this agreement: “Carrier” means any person or business contracted by us to carry Goods from us to you. “Consumer” means any individual who, in connection with this agreement, is acting for a purpose which is outside his business. “Content” means any content in any form published on https://one-name.org/ by us or any third party with our consent. “Goods” means any of the goods we offer for sale on https://one-name.org/, or, if the context requires, goods we sell to you. “https://one-name.org/” means any website of ours, and includes all web pages controlled by us. “Post” means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on to https://one-name.org/, and the phrases “Posted” and “Posting” shall be interpreted accordingly. “Intellectual Property” means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of kinds coming into existence after today; and including, among others, patents, trade marks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights. “Membership” means membership service we provide as set out on https://one-name.org/ and in this contract. 2. Interpretation In this agreement unless the context otherwise requires: a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation. these terms and conditions apply to all supplies of Goods by us to any customer. They prevail over any terms proposed by you. any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing; except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person; in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party. the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation; a reference to an act or regulation includes new law of substantially the same intent as that act or regulation. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party. these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and so far as the context allows, to you as a visitor to Https://one-name.org/. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail. in the context of permission, “may not” in connection with an action of yours, means “must not”. 3. Our contract with you This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties. Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement. If you use https://one-name.org/ in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you. The terms that apply to you are those posted here on https://one-name.org/ on the day you order Goods. The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods. If in future, you buy Goods from us under any arrangement which does not involve your payment via https://one-name.org/; these terms still apply so far as they can be applied. 4. Acceptance of your order Your order is an offer to buy from us. Nothing said or done by us is an acceptance of an order until we confirm acceptance in writing, referring to the order. At any time before the Goods are despatched, we may decline to supply the Goods to you without giving any reason. We shall accept your order by e-mail confirmation. That is when our contract is made. If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may: accept the alternatives we offer; cancel all or part of your order. 5. Price and payment The Price is as set out on the website and confirmed in the order confirmation email. It is possible that the price may have increased from that posted on https://one-name.org/. If that happens, we will not despatch the Goods until you have confirmed that you wish to buy at the new price. Where applicable prices include UK value added tax (“VAT”). If you show by your delivery address that you reside outside the United Kingdom and EU, your price will be shown minus the VAT element. There will no adjustment to price regarding VAT in relation to attending seminars or Conference in the UK regardless of where you reside. If the item you order is available in parts, you must pay us the full price of your order before we will send any part of it. Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you. Exchange rates are updated on a daily basis using an automatic update service. If, by mistake, we have under-priced Goods, we will not be liable to supply that those Goods to you at the stated price, provided that we notify you before we dispatch it to you. The price of the Goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed on a page of Https://one-name.org/ before we ask you to pay. If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due. 6. Security of your credit card We take care to make https://one-name.org/ safe for you to use. Card payments are not processed through systems controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment. If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated. 7. Cancellation and refunds This and the following paragraph apply if you buy as a consumer as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”). Provided the Regulations apply to the transaction concerned, then the following terms apply to the contract. We now inform you that information relating to all aspects of our Goods is not in this document but in our marketing material, whether that is in the medium of https://one-name.org/ or in hard copy. The following rules apply to cancellation of your order: If you have ordered Goods, but not received them, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and we will return your money. If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14 day period. We will return your money subject to the following conditions: we receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact. you comply with our procedure for returns and refunds. We cannot return your money unless we know who sent them. The option to cancel your order is not available if: you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason; they are a hard medium for a product in soft copy, which comes to you sealed and is returned to us unsealed. the Goods are somehow mixed with other goods so that we cannot identify or easily separate them. You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods. In any of the above scenarios, we will return your money within 14 days. 8. Liability for subsequent defects Please examine the Goods received from us immediately you receive them. If you do not tell us of any defect or problem within 30 days of receipt of the Goods, we shall assume that you have accepted them. The procedure to return the faulty Goods is as follows: the Goods must be returned to us as soon as any defect is discovered but not later than 90 days from receipt by you. please follow the returns procedure which we will send to you as soon as you notify us that you wish to return them. We will return your money subject to the following conditions: we receive the Goods with labels and packaging intact. you comply with our returns procedure. We cannot return your money unless we know who sent them. you tell us clearly what is the fault you complain of, when it first became apparent, and other information to enable us to identify or reproduce it. If any defect is found, then we shall: repair or replace the Goods, or refund the full cost you have paid including the cost of returning the Goods. 9. Delivery and pick up Goods are delivered within the current time frames as stipulated by the Royal Mail on their website (https://www.royalmail.com/) from the day you receive the confirmation email to say that your order has been dispatched. Deliveries will be made by the Carrier to the address stipulated in your order. If we are not able to despatch your Goods within 30 days of the date of your order, we shall notify you by e-mail of the delay. We may deliver the Goods in instalments if they are not all available at the same time for delivery. If no one is at the address when the delivery is attempted the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity. Goods are sent by post. We will send you a message by email to tell you when we have despatched your order. We are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery. Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence. 10. Foreign taxes and duties If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country. 11. Goods returned These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods: We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days. So far as possible, Goods should be returned: with both Goods and all packaging as far as possible in their original condition; securely wrapped; including our delivery slip or copy of order; at your risk and cost. You must tell us by email message to here that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. If you send Goods to us without a note of the order included, we may not be able to identify sufficient details to enable us to attend to your complaint. In returning faulty Goods please enclose with it a note clearly stating the fault and when it arises or arose. If we agree that the Goods are faulty, we will: refund the cost of return carriage; repair or replace the Goods as we choose. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect. 12. Basis of Membership In entering into this contract you have not relied on any representation or information from any source except the explanation of membership services given on https://one-name.org/. Subject to these terms and conditions, we agree to provide to you some or all of the membership services described on https://one-name.org/ at the prices we charge from time to time. Some of our services are now or may in future, be available to you only subject to additional terms. Those terms will be set out on https://one-name.org/. You now agree that if you choose to use any such service, the relevant terms will become part of this agreement. Seminars and Conference are subject to additional terms. Please see 20 for more information. So far as we allow use of our Intellectual Property, we grant a licence to you, limited to the terms set out in this agreement. The contract between us comes into existence only when we write to you to confirm that we agree to allow you to join as a member. Your payment does not create a contract. If we decline to offer Membership to you, we shall immediately return your money to you if possible by the initial method of payment. We may change this agreement and / or the way we provide memberships, at any time. If we do: the change will take effect when we Post it on https://one-name.org/. you agree to be bound by any changes. If you do not agree to be bound by them, you should not use https://one-name.org/. 13. Disclaimers and limitation of liability The law differs from one country to another. This paragraph applies to sales throughout the EU. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term. We make no representation or warranty for: any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose; the adequacy or appropriateness of the Goods for your purpose. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from https://one-name.org/. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Goods concerned. We shall not be liable to you for any loss or expense which is: indirect or consequential loss; or economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this provision under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017, as well as to us. If you become aware of any breach of any term of this agreement by any person, please tell us by email click here. We welcome your input but do not guarantee to agree with your judgement. The law differs from one country to another. This paragraph applies so far as the applicable law allows for sales to non EU consumers. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term. We make no representation or warranty for: the quality of the Goods; any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose; the correspondence of the Goods with any description; the adequacy or appropriateness of the Goods for your purpose. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from https://one-name.org/. We shall not be liable to you for any loss or expense arising out of or in connection with your use of https://one-name.org/, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it. We make no representation or warranty and accept no responsibility in law for: accuracy of any Content or the impression or effect it gives; delivery of Content, material or any message; privacy of any transmission; any act or omission of any person or the identity of any person who introduces himself to you through https://one-name.org/; any aspect or characteristic of any goods or services advertised on https://one-name.org/; We will do all we can to maintain access to https://one-name.org/, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Goods concerned. This paragraph (and any other paragraph which excludes or restricts our liability or provides an indemnity to us) applies to our directors, officers, employees, subcontractors, agents and affiliated companies, as well as to us. Any of them may enforce this provision under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017. If you become aware of any breach of any term of this agreement by any person, please tell us by email click here. We welcome your input but do not guarantee to agree with your judgement. Nothing in this agreement excludes liability for a party’s fraud. https://one-name.org/ and Membership services are provided “as is”. We make no representation or warranty that any service will be: useful to you; fit for a particular purpose; available or accessible, without interruption, or without error. We shall not be liable to you for any loss or expense which is: indirect or consequential loss; or economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it. 14. Your account with us You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods. If you use https://one-name.org/, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account. You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password. 15. Security of https://one-name.org/ You now agree that you will not, and will not allow any other person to: modify, copy, or cause damage or unintended effect to any portion of https://one-name.org/, or any software used within it. link to https://one-name.org/ in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser; download any part of https://one-name.org/, without our express written consent; collect or use any product listings, descriptions, or prices; collect or use any information obtained from or about https://one-name.org/ or the Content except as intended by this agreement; aggregate, copy or duplicate in any manner any of the Content or information available from https://one-name.org/, other than as permitted by this agreement or as is reasonably necessary for your use of https://one-name.org/; share with a third party any login credentials to https://one-name.org/. Despite the above terms, we now grant a licence to you to: create a hyperlink to https://one-name.org/ for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. you may copy the text of any page for your personal use in connection with the purpose of Https://one-name.org/. 16. Indemnity You agree to indemnify us against all costs, claims and expense arising directly or indirectly from: your failure to comply with the law of any country; your breach of this agreement; any act, neglect or default by any agent, employee, licensee or customer of yours; a contractual claim arising from your use of the Goods or services; a breach of the intellectual property rights of any person. 17. Intellectual Property We will defend the intellectual property rights in connection with our Goods and https://one-name.org/, including copyright in the Content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software). Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part. Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content. 18. Dispute resolution The following terms apply in the event of a dispute between the parties: If you are not happy with our services or have any complaint then you must tell us by email message to here. 19. Miscellaneous matters When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post. Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other Goods for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future. Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail. It shall be deemed to have been delivered: if delivered by hand: on the day of delivery; if sent by post to the correct address: within 72 hours of posting; If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender. This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017 or otherwise. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control, [including any labour dispute between a party and its employees]. In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail. The validity, construction and performance of this agreement shall be governed by the laws of [England and Wales / Scotland / Northern Ireland] and you agree that any dispute arising from it shall be litigated only in that country. You undertake to provide to us your current land address, e-mail address and optionally telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms. If you are in breach of any term of this agreement, we may terminate your account and refuse access to one-name.org. 20. Guild Events – Seminars & Conference Under the Consumer Contracts (ICAC) Regulations 2013 there are some contracts where you won’t have a right to cancel a service once booked, for example hotel bookings, flights, car hire, concerts and other event tickets. For seminars and conferences the Guild will however agree to the following: Where a booking for a seminar or conference is made more than 3 weeks before the advertised booking closing date it may be cancelled in writing (by email or letter) within 14 days of the booking being made or received for a full refund. For bookings made less than 3 weeks before the booking closing date there is no “cooling off” period. After this 14-day cooling off period, for any cancellation received in writing before the advertised booking closing date we will refund the full amount paid less any advertised deposit amount (e.g. for a conference) or less 25% of the full event price where deposits are not taken and the full price is paid on booking (eg for a seminar). For all cancellations made after the booking closing date there will be no refund. Where only a deposit has been paid and the booking closing date is reached with no cancellation received we reserve the right to cancel the booking with no refund. Where only a deposit has been paid and the booking closing date is reached and we subsequently agree to keep the place you booked but it is subsequently not paid or not taken you agree to pay the Guild the full outstanding amount as if you had attended the event. Notice of right of cancellation: Right to Cancel and Model Cancellation Form (Physical goods) Information about your statutory right to cancel Your right to cancel Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire 14 days after the contract was made. That means you can cancel before you have downloaded the product or we have delivered it to you. How to cancel To meet the cancellation deadline, it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement, sent to us by post or e-mail. You may use the attached model cancellation form, but you can use your own words as long as your intention is clear. Model cancellation form To Guild of One-Name Studies Email to : click here I/We hereby give notice that I/we cancel my/our contract of sale of the following products [enter details of goods and any reference]. Ordered on [date] / received on [date], Name: [enter name or names in which the order was made], Address: [enter your address], Signature: (only if this form is notified on paper) Date: [date]